1 Updating this Policy
Hopespare Ltd may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 01/09/2011
2 What information we Collect
We may collect the following information:
We require this information to understand your needs and provide you with a better level of customer service and to improve the way we can support your needs.
3 Security Procedures
We are committed to ensuring that your information is secure.
In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual.
The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website by tailoring it to the needs of our customers. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
5 Links to other Websites
Our website may contain links to enable you to visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website, and cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites.
You should exercise caution and look at the privacy statement of the website you’re visiting.
6 Controlling your Personal Information
You may choose to restrict the collection or use of your personal information. If you have previously agreed to our using your personal information, you may change your mind at any time by contacting us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.
7 Information Disclosure
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held about you, please write to:
Unit 17 & 19
McDonald Business Park
If you believe that any information we are holding about you is incorrect or incomplete, please write or contact us as soon as possible. We will promptly correct any information found to be incorrect.